Programme Quality
Feedback

The Quality Framework includes a number of processes that ensure academic standards for taught programmes are met, and a key element of this is the high quality of student experience we provide. Below are a number of elements that support this framework, with more details on how you can feedback on enhancing the student experience.  

Continuous Monitoring 

Continuous Monitoring is a process of reflection on the previous academic year and action planning for the coming academic year. This is primarily an activity undertaken by staff from your programme, but they will use lots of different indicators to help them reflect. You can input into this process by talking to your Student Reps or raising issues at your Staff-Student Liaison Committee (SSLC). Unit Surveys, and the National Student Survey (NSS) in your final year of undergraduate study, also feed into this.  

Periodic Review 

Our Periodic Review is carried out by a panel of staff and students at discipline or School level every five or six years. It considers the discipline/School’s management of its various programmes, including the aims and intended learning outcomes and the quality of the student experience.  

You can volunteer to be part of a student group to meet with the Review Panel and share your views and experiences. The Students’ Union also provides a representative to the Panel and you can share your views with them via the Student Reps.   

Student Representation

Student Reps are central in improving the student experience across all aspects of student life, and include Reps for Programme, School and Faculty. Reps are invited to take part in many different groups and committees where key decisions are made, such as Staff-Student Liaison Committees (SSLCs), School Boards, and Teaching and Learning Committees. 

If you’re not a Student Rep and have something to say, find out who your Rep is – you can ask at your Student Support Hub, check out the Students’ Union website, or visit the Student Reps page for more information. 

Student Surveys  

These provide a key way of providing feedback on your modules and programme, and facilitate the opportunity for staff to reflect on your experiences of their teaching. They are part of so many other processes connected with quality, where your input is vital. Find out more about Student Experience surveys.